Delivery Information
Thank you for choosing ExactlyU! We strive to ensure your order reaches you promptly and securely. Here’s everything you need to know about our delivery process:
Shipping Methods
We offer standard shipping for all orders within the contiguous United States. Expedited shipping options may be available at checkout for faster delivery. Faster delivery options does not mean faster production.
Processing Time
Because these are hand made items, orders are typically processed within 1 week from the time of purchase. During peak seasons or promotional periods, processing times may be slightly longer.
Shipping Rates
Shipping rates are calculated at checkout based on the weight of your order and your location. We aim to provide competitive shipping rates while ensuring your items arrive safely.
Shipping Carriers
We primarily use reputable carriers such as USPS, UPS, and FedEx to deliver your orders. Once your order has shipped, you will receive a confirmation email with tracking information to monitor its progress.
Delivery Times
Delivery times vary depending on your location and the shipping method selected:
– Standard Shipping: Typically arrives within 3-7 business days after processing.
– Expedited Shipping: Arrives within 1-3 business days after processing (if available).
Please note that delivery times may be affected by unforeseen circumstances such as weather delays or carrier operational issues.
International Shipping
At this time, we only ship within the United States. We hope to expand our shipping options in the future to include international destinations.
Order Tracking
Once your order has shipped, you can track its progress using the tracking number provided in your shipping confirmation email. Simply click on the tracking link to view the status of your delivery.
Contact Us
If you have any questions or concerns regarding your delivery, please don’t hesitate to contact our customer service team through our website’s contact form. We’re here to assist you every step of the way.
Thank you for choosing ExactlyU! We appreciate your business and hope you enjoy your Wall Doll and accessories.